Shipping policy

All orders are shipped within the same business day as long as the order is placed before 3 PM, Monday through Friday, and before 10 AM on Saturday, excluding holidays. All orders are shipped via USPS, and typically arrive within 5 to 7 business days. All orders placed are final and can ONLY be canceled if the order has yet to ship. If the order has already shipped, please refer to our Return Policies for how to return products and get a refund. If your order has not yet shipped, you can cancel the order by contacting us at support@genexformulas.com, or call us at 407-749-1900.